PHWP: Abstract Detail: The Impact of Client Variability on Nurses' Occupational Strain and Injury: Cross-Level Moderation by Safety Climate

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Title

The Impact of Client Variability on Nurses' Occupational Strain and Injury: Cross-Level Moderation by Safety Climate

Available Online http://www.aom.pace.edu/amj/article_index.htm
Publication Date February 2010
Author Sanjib Chowdhury and Megan Endres
Source The Academy of Management Journal
Source Type Journal Article
Summary

This study focuses on the role of safety climate as a way of decreasing the effects of situational characteristics on injury and occupational strain, using a sample of nurses. Results revealed that when nurses had a greater variability among their patients, they were more likely to report higher levels of occupational strain and were more likely to suffer an injury. However, results also revealed that unit-level safety climate had a moderating effect. A stronger safety climate weakened the relationship between client variability and occupational strain, between occupational strain and injury, and between client variability and injury. Hence, a stronger safety climate can help to reduce the negative effects of work stress on strain and work-related injuries.

Keywords nurses, job stress, industrial accidents, industrial safety, work environment, clients
Reference

Chowdhury, S., & Endres, M. (2010). The impact of client variability on nurses’ occupational strain and injury: Cross-level moderation by safety climate. Academy of Management Journal, 53, 182-198.

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