Articles & Research Abstracts
Complete Reference
| Title | Engaged employees = $ |
| Available Online | http://www.forbes.com/sites/erikaandersen/2012/... |
| Publication Date | January 20, 2012 |
| Author | Erika Andersen |
| Source | Forbes |
| Source Type | Blog |
| Summary | Focuses on the issue of employee engagement and financial performance. According to Gallup’s Q12 meta-analysis, the level of employee engagement in a business unit is positively correlated with the overall performance of the business unit (performance includes customer loyalty, profitability, productivity, turnover, safety, absenteeism, shrinkage, and quality). The meta-analysis also included an equation: per-person productivity = talent x (relationship + right expectation + recognition/reward). |
| Reference | Andersen, E. (2012, January 20). Engaged employees = $. Forbes [Online]. Retrieved January 23, 2012, from www.forbes.com. |